You’ve all heard the expression “The Customer is King” but first you need to get them and then you need to keep them happy. Keeping a customer is 10 times easier than earning a new one! So, how do you gain a new customer? By adding value in everything you do. That’s the short of [...]
How you handle customer complaints will greatly contribute to how you make money online. I’ve been talking about customer service recently in order to remind each of us about the value our relationships play in business on and off the internet. The great thing about the web is that you can step back for a [...]
We’ve been talking about customer service for the last little while and will continue to build on that foundation. Once you’ve created your vision and know what you are destined to provide it’s time to turn your focus to your customer. The web makes it easy with countless tools and resources but it is easy to [...]
Every day thousands and thousands of new sites, blogs and other web pages are being added to the internet. What this means is that the competition to have your online business found increases daily. In the real estate industry, it is said the key to success is “location, location, location.” When it comes to succeeding [...]
Social networking is an emerging cornerstone of Internet marketing for all sizes and types of businesses. A business paradigm is being accessible to customers, and customers are flocking to social networking sites. Businesses that do not follow that crowd have lots of room around them—because everyone is somewhere else, and they’ve been left behind to [...]
The last time I was here, the 12 Golden Rules of Customer Service touched upon a mindset needed to create a sincere and quality offering to your customer. While a satisfied customer means greater retention, better feedback and less administration, ultimately it creates better profits. Or at least the end result is a greater net result [...]
Sales drive businesses. Continued sales depend on repeated, favorable exposure to a customer base. Profitability depends on reliable products and services being repeatedly exposed at the right times, in the right manners and for the right prices to an expanding customer base. Social network marketing can provide a solid cornerstone for each imperative in a [...]
With many of the updated search engine algorithms that we have seen surface in the past few months, most notably Google Panda, the debate over whether the future of internet marketing lies in writing for search engine optimization versus human comprehension has reached a new level. Those interested in developing web pages in the current [...]
Branding has been important since its conceptualization, long, long ago. However, it’s never been quite as essential as in the modern era. Thanks to the Internet, your potential customers are being flooded with dozens – if not hundreds – of different buying opportunities. While quality, cost, and execution will all play a role in their [...]
With increasing numbers of mums taking the bold step into the working from home arena – we thought we’d have a quick look at how the rising force of cloud computing can be used to help power a budding mumpreneur. There’s a lot of jargon and buzz surrounding cloud computing and while some of it [...]
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